Thanks to the pure decades of experience gained in the Italian and foreign foundry sector, to the know-how acquired through the design of non-standard plants, always suited to the needs of the Customer and to the network of high-profile technical partners, Progelta is able to offer analysis and consultancy services relating to the optimization of production processes and the study of investments aimed at optimizing them.
After-sales assistance and training
Progelta offers a fast and qualified assistance service both in case of emergencies and for the ordinary or extraordinary maintenance of its systems.
In addition to telephone technical assistance, that is always guaranteed (7/7 service), we are able to organize on-site interventions in max. 48h.
Furthermore, Progelta offers the software remote assistance service for any need for diagnostics on PC / PLC or for the integration of improvements.
Progelta ensures the supply of spare parts relating to its systems in the shortest possible time.
For components in stock, delivery times are a maximum of 24 hours.
Very often, through a good retrofitting project, significant advantages are obtained that exceed the investment in new systems.
For this reason Progelta has particularly concentrated on the retrofitting service. Thanks to the qualified technical department able to study custom solutions that adapt to existing situations by adding modern levels of reliability, efficiency and safety.